Contact Us

At the South Beach Diet, we recognize that you're not just on a diet. You're on a journey to a healthier new you—and we're excited to support you every step of the way. We value your feedback and look forward to hearing from you!

Heads Up! South Beach Diet is currently operating with a limited staff and modified hours of operation. Our modified hours of operation are:

Sales: Mon-Fri 8am–11pm EST; Sat-Sun 8am-10pm EST
Weight Loss Counselors: Mon-Fri 8am–8pm EST; Sat-Sun 9am-5:30pm EST
Customer Service: Mon-Fri 8am–8pm EST; Sat-Sun 9am-5:30pm EST
Program Consultants: Mon-Fri 8am–8pm EST; Sat-Sun 9am-5:30pm EST
Nutrition Support: Mon-Fri 8am–8pm EST; Sat-Sun 9am-5:30pm EST

You may experience longer than anticipated hold times when attempting to call us. We do have chat and email available to assist you. Thank you.

Sales

Our Sales Representatives will be happy to assist you with any questions on how the South Beach program works and how to help you reach your weight loss goal.

CallSales at 1-888-841-2620

Mon-Fri 8am-11pm EST
Sat-Sun 8am-10pm EST
EmailSales Representatives

gettingstarted@southbeachdiet.com
Chatwith Sales

Mon-Fri 8am-11pm EST
Sat-Sun 8am-10pm EST

Weight Loss Counselors

Our Weight Loss Counselors are dedicated to providing support and motivation through your weight loss journey. They are here to help you to overcome any challenges you may face by setting realistic goals and providing tips on the meal plan, dining out, grocery additions, exercise, and our website. Our Weight Loss Counselors want to help you transition to a healthier lifestyle and hear your successes along the way!

CallWeight Loss Counselors at1-866-496-0207

Mon-Fri 8am-8pm EST
Sat-Sun 9am-5:30pm EST
EmailWeight Loss Counselors

counseling@southbeachdiet.com
Chatwith Weight Loss Counselors

Mon-Fri 8am-8pm EST
Sat-Sun 9am-5:30pm EST

Customer Service

Our Customer Service Representatives will be happy to assist you with questions regarding the status of your order, billing inquiries, making any changes to your order, including editing your food selections, exchanging items, or questions on our policies.

CallCustomer Service at1-866-496-0207

Mon-Fri 8am-8pm EST
Sat-Sun 9am-5:30pm EST
EmailCustomer Service

customerservice@southbeachdiet.com

Program Consultants

Our Program Consultants can assist you with adjusting your delivery schedule: including delaying your next scheduled order or stopping your current order.

CallProgram Consultants at1-866-496-0207

Mon-Fri 8am-8pm EST
Sat-Sun 9am-5:30pm EST
Email Program Consultants

customerorders@southbeachdiet.com

Nutrition Support

Our Nutrition Support can address specific nutrition questions you may have about the South Beach Diet. They will also assist you with meal plan adjustments for special dietary needs, such as food allergies.

CallDietary Counselors at 1-866-496-0207

Mon-Fri 8am-8pm EST
Sat-Sun 9am-5:30pm EST
EmailDietary Counselors

nutritionsupport@southbeachdiet.com

Write Us

South Beach Diet
600 Office Center Drive
Fort Washington, PA 19034

South Beach Diet is a wholly-owned subsidiary of Tivity Health, Inc.